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Terms & Conditions

GENERAL TERMS

This agreement outlines the various conditions governing the services provided on "our site," accessible globally, subject to internet connectivity. By using and accessing our website, you fully accept all the terms and conditions without reservation. TheAmberImperia reserves the right to modify these Terms and Conditions at any time. The updated version will be promptly posted on our website. By continuing to use our website, you agree to abide by the current Terms & Conditions and Privacy Statement. If you do not agree to these policies, please stop using this site immediately.

ONLINE SERVICES
AGREEMENT

This Agreement is brought to you by TCMInvestments.com, owned and operated by Company Management Ltd ®2023. It applies to both the Site and Trading Platform, providing customers with real-time information on currency exchange rates and facilitating transaction services in the Forex market via internet, telephone, or fax. The "Services" may also include any additional features, materials, or services introduced by TheAmberImperia later on.

MEMBERSHIP ELIGIBILITY

Our Services are available to individuals and businesses that can enter into legally binding contracts under their local laws. However, our Services are not available to Minors (people under 18 or those who have not reached the age of majority). Our Services are tailored for individuals with a background in finance. If you possess the necessary financial knowledge, can evaluate the risks and rewards of financial contracts, and can bear potential losses, you may use this site. TheAmberImperia reserves the right to deny access to its Services to anyone at its sole discretion.

REGISTRATION INFORMATION
AND REQUIREMENTS

When registering with us, you must provide specific identification information and documents. You are entirely responsible for the safeguarding of your account login and password with TheAmberImperia. If you are registering on behalf of a commercial entity, you confirm that you have the authority to bind that entity to this Agreement. TheAmberImperia treats the registration information with utmost confidentiality.

LEGAL RESTRICTIONS

Before using this Site, you need to comprehend and adhere to the financial laws in your place of residence. You must assure that funds deposited into your TheAmberImperia account are not derived from illegal activities.

LIMITED LICENCE

TheAmberImperia grants you a limited, non-exclusive, non-transferable license to access and use the Site as long as you follow this Agreement's terms. Unauthorized use of the Site is your sole responsibility, and it can lead to the termination of this Agreement.

RISK DISCLOSURE

By continuing to use this Site, you acknowledge and accept that you do so at your own risk. Trading entails risks, and there is a possibility of losing a part or all of your initial investment. Hence, avoid investing money that you cannot afford to lose. For doubts or uncertainties, consider seeking guidance from an independent financial consultant.

COMPLAINTS &
DISPUTE POLICY

In case of any conflicts or allegations between a client and TheAmberImperia, both parties should try to resolve the situation through good faith negotiations. If this fails, either party may choose to take the dispute to confidential arbitration proceedings, conducted by a single arbitrator according to the ICC ADR Rules. The arbitrator's decision will be final and binding.

The arbitration proceedings will proceed without disregarding any other mentioned provisions. The services offered on this site are exclusively for use in Saint Vincent and the Grenadines or any other location agreed upon by both parties. This clause establishes the arbitration process as the primary method for dispute resolution, ruling out any legal actions contradicting this process in the domiciled courts by either party.

Furthermore, TheAmberImperia has effective and transparent procedures to handle complaints from current and prospective retail clients. Complete records are kept of complaints and resolution actions. The aim of this policy is to ensure fair and consistent treatment of client complaints while delivering top-quality customer service.

FINANCIAL INFORMATION

Through its Services, TheAmberImperia may provide a variety of financial information either generated internally or sourced from Third Party Providers. This encompasses financial market data, quotes, news, analyst opinions, research reports, graphs, and data ("Financial Information"). It's important to note that this information doesn't serve as investment advice and is simply a service.

TheAmberImperia and its Third Party Providers do not guarantee the accuracy, timeliness, or sequencing of the Financial Information or the results from its usage. The presented Financial Information might lose reliability due to various factors like market or economic changes.

Neither TheAmberImperia nor the Third Party Providers are obliged to refresh or revise the information or opinions in the Financial Information. We can stop the flow of Financial Information anytime without prior notice. It is your responsibility to verify the reliability of the Site information and its suitability for you. We can't be held responsible for any claims, damages, or losses emerging from the information on the Site or referred to by the Site.

LINKS

TheAmberImperia brings a variety of financial information through its Services, either developed in-house or obtained from Third Party Providers. This includes data, quotes, news, analyst opinions, research reports, graphs, etc. Remember, this information isn't investment advice and is simply offered as a service.

TheAmberImperia and the Third Party Providers do not assure accuracy, timeliness, or correct sequencing of the financial information or the results from using it. The presented data can become unreliable for many reasons, including market or economic changes.

There is no obligation on TheAmberImperia or the Third Party Providers to update the information or opinions within the financial information. We reserve the right to stop the supply of financial information at any time without warning. It is your responsibility to verify the reliability of the information on the Site and ensure it is appropriate for your needs. We aren't liable for any claims, damages, or losses arising from the information on or referenced by the Site.

TRADING CANCELLATION

TheAmberImperia has the right, at its sole discretion, to decline or withdraw services and/or hold profits from any individual for valid reasons, including but not limited to:

  • If TheAmberImperia has reasonable suspicions that a user's actions on the Site could be illicit.
  • If TheAmberImperia might incur financial or commercial losses due to the user's actions.
  • If TheAmberImperia finds that one or more actions on the Site (or the trading platform) were done in violation of this Agreement.

JURISDICTIONS

TheAmberImperia trading services are not allowed in the following countries and in sanctioned countries:

  • Afghanistan
  • Iran
  • Japan
  • Syrian Arab Republic
  • Crimea Region
  • Iraq
  • North Korea
  • USA
  • Cuba
  • Israel
  • Sudan
  • Yemen

PAYMENT PROCEDURE

The TheAmberImperia finance department meticulously reviews each withdrawal request. Before processing your withdrawal, you'll need to provide identifying documents. Processing your request can take up to 3 business days, and after approval, an additional 5 days may be required for the funds to reflect in your account.

Here are the minimum withdrawal amounts for TheAmberImperia trading accounts: USD:

  • $100, EUR: €100, GBP: £100, ETH: 0.1 ETH, LTC: 1.5 LTC, Dash: 0.3 Dash, BTC: 0.026 BTC.

ADDITIONAL INFORMATION

Sometimes, we might need more information from you to accelerate your withdrawal process. Should this occur, our support team will reach out for the required details.

ADDED FUNDS

We offer attractive reward features, including additional funds and one-time trading credits. Keep in mind that the terms and availability attached to these additional funds may vary. To withdraw the additional funds, you have to accomplish a trading volume of at least 1 lot for every $1 of additional funds. The withdrawal can only proceed once this condition is met. Withdrawing funds from the account before meeting the additional fund conditions would result in cancellation and removal of the funds from the account.

THIRD-PARTY SOFTWARE

TheAmberImperia services are compatible with third-party software. Note, these third-party software providers operate independently from us. If you choose to use them, ensure that you understand the associated risks and terms and conditions. It's crucial to be cautious and perform due diligence when dealing with third-party software. We will not be held accountable for any losses, actions, errors, or grievances resulting from the use of third-party software.

LIMITED LIABILITY

While we strive to maintain our services, we can't be held responsible for errors, omissions, interruptions, delays, defects, unauthorized access, or site alterations. We exclude liability for any technical issues relating to telephone networks, computer systems, servers, or internet traffic congestion affecting the site or services.

Our liability does not extend to any loss or damage resulting from site use or any user behaviour, online or offline. Also, our cumulative liability to you can't exceed the amount of money transferred or deposited in your account on the site tied to the transaction that caused the liability.

This agreement is under the law applicable in Saint Vincent and the Grenadines.

ANTI-MONEY LAUNDERING

We are firmly against money laundering and actively support efforts to combat it. Therefore, we abide by the guidelines from MONEYVAL, the committee assessing compliance with international standards against money laundering and terrorism financing.

We follow stringent anti-money laundering policies like customers providing ID proof, keeping records with identification information, and checking clients' names against known or suspected terrorists. We also monitor financial transactions and don't accept cash, money orders, third-party transactions, exchange house transfers, or Western Union transfers.

Money laundering typically has three phases: introducing cash/cash equivalents into the financial system, moving them to other accounts to hide funds' source, and reintroducing them into the economy to seem legitimate. As a preventive action, fund withdrawals from trading accounts are returned to the original source. Our compliance program is to deter, detect, and report suspect activities, protecting TheAmberImperia and its clients.

INTELLECTUAL PROPERTY

All content, trademarks, service marks, trade names, logos, and icons on this website are the property of TheAmberImperia, its affiliates, or agents, shielded by copyright laws and international treaties. You are obliged not to remove any copyright notices or indications of protected intellectual property rights from any material you print or download from the site. You do not obtain any intellectual property rights to use such material or the site, except as expressly stated. Images showcased on the site solely belong to TheAmberImperia.You agree not to upload, post, distribute, or reproduce information, software, or other material protected by copyright or other intellectual property rights (including rights of publicity and privacy) without obtaining prior consent from the copyright owner and written permission from TheAmberImperia.INDEMNIFICATIONYou concur to defend, indemnify, and hold harmless TheAmberImperia, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs. This agreement applies to issues arising from your access or use of the Site or Services, breaches of any terms in this Agreement, or violations of any applicable laws or regulations.

TERM AND TERMINATION

This Agreement remains in effect indefinitely, though TheAmberImperia reserves the right to terminate it at any moment by notifying you. Upon termination, your capacity to initiate new transactions will cease.

REFUND POLICY

To expedite all withdrawal requests, traders must comply with TheAmberImperia's Know Your Customer (KYC) identification process. Traders must present all necessary documents and information for secure and accurate processing of their funds.Withdrawal requests typically get processed within 4-7 business days. However, the refund duration may vary based on compliance, chosen withdrawal methods, and any additional security measures. Clients are advised to regularly follow up independently with their banks. Note that refund requests must follow the method of the initial deposit.

TRADING FEES

Several fees apply, including a Rollover Fee for overnight positions and a fee of 0.01% for Cryptocurrency Pairs. Withdrawal fees vary based on the method (Credit/Debit Card: 5%, Bank Transfers (SEPA): 10 USD / 10 EUR / 10 GBP, Bank Transfers (Other): 25 USD / 25 EUR / 25 GBP). An Inactivity Fee of 5% per month applies after 30 days of no trading activity or a minimum of open positions totaling 100 USD/EUR/GBP or more, starting from the first month.

PULSETRADPRO PREMIUM
TRADING ACCOUNTS
FEES AND CHARGES

TheAmberImperia Premium Trading Accounts impose a Management Fee of 2% of the net asset value (NAV) over a 12-month period. A Performance Fee of 20% applies to your fund's profits. The method for calculating the Performance Fee is detailed in the documentation.Discounts are offered for Capital Lockup, and additional fees apply for the Overnight Funding Fee, Currency Conversion Fee, and Guarantee Stop Order. For more team information, please reach out to our customer care team.

DEPOSIT AND WITHDRAWAL
POLICY (WD POLICY)

To engage in trading and seek potentially rewarding investment opportunities, customers of TheAmberImperia must deposit funds into their online accounts. Subsequent profits can then be withdrawn from these online accounts. It's essential to remember that both deposits and withdrawals are subject to the WD (Withdrawal) policy, alongside the standard terms and conditions that apply to all transactions.

DEPOSITS

To start trading on TheAmberImperia, all deposits must originate from a single source, such as a bank account registered under your name and in your country of residence. We require a SWIFT confirmation to verify the legitimacy of the funds and identify their origin for trading purposes. Ignoring this WD (Withdrawal) policy may limit your ability to deposit funds via bank or wire transfer. Additionally, if your account stays inactive for three (3) consecutive months, a 10% monthly deduction will be implemented. Therefore, regular logins and active participation in trading activities are crucial to avoid this deduction.

WITHDRAWALS

Withdrawals from your account must be executed using the same credit card, bank account, or crypto wallet initially used for the deposit, in line with established laws and regulations. Withdrawals will be effected in the currency of the original deposit unless otherwise specified. Be aware that employing different payment methods for deposits or withdrawals may attract further fees and restrictions for trading purposes. Withdrawals are subject to handling and processing fees, which will be charged from the withdrawal amount. You can find detailed information about the fee structure on Mytrademate. Moreover, TheAmberImperia reserves the right to process withdrawals through a different method than the one used for the deposit, as long as it adheres to anti-money-laundering rules. During the withdrawal process, you might be required to furnish additional information and documentation to ensure compliance.